KAYA Study Abroad

Privacy Policy

Effective from 25 August 2023

KAYA Study Abroad is a brand owned and operated by Promigrate Solutions LLP. Throughout this Privacy Policy, references to "we", "us", or "the company" mean Promigrate Solutions LLP.

At Promigrate Solutions LLP, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you interact with our website or services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, address, nationality, educational and professional background, and other details you share with us.
  • Payment Information: Billing details, transaction data, and related information when you make payments for our services.
  • Usage Data: Pages visited, time spent on pages, IP address, browser type, device information, and other analytics data.

2. How We Use Your Information

We use the information we collect to:

  • Process your visa, immigration, or study abroad application and provide related services.
  • Respond to your inquiries and provide customer support.
  • Improve our services, website performance, and user experience.
  • Send important updates, service information, and promotional communications (you may opt out of marketing communications at any time).

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Partner universities and immigration agencies to process your applications and support your study abroad or immigration journey.
  • Trusted third-party service providers (such as payment gateways, analytics providers, and IT infrastructure partners) who assist us in delivering our services.
  • Government authorities or regulators when required to comply with legal obligations, court orders, or regulatory requests.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to inaccurate or incomplete data.
  • Request deletion of your personal data, subject to legal and contractual obligations.

To exercise your rights or make a privacy-related request, you can contact us at:

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.